Every month I pay my account CASH before month-end, send Cell C proof of payment and EVERY SINGLE MONTH my account gets suspended for not being paid! After emailing the proof of payment through to Cell C - I was told my phone would be reinstated within 2 hours... Guess what - nearly three hours ...
I handed in a cellphone for repair on the 4th August 2013 and to date the repair has not started. I have repeatedly called the Call Centre and left a message for a supervisor to call me back and again to date no one has called me back. I am not interested in any excuses or the fact that payment ...
This is the THIRD TIME I am posting this as my matter has still not been resolved!!! Cell C has the worst customer service ever. I am getting billed for amounts that they can't even explain to me and then I have to wait for them to call me back when they know what the problem is??? yet my account ...
I logged a compliant yesterday and will continue to complain until something is done about this disgusting service from Cell C. I was on roaming in Greece. For 1 days usage I supposedly used over R6000 which is ridiculous in the first case. They then suspended my phone leaving me without ...
I am stil awaiting on cellc to contact me on this matter at hand. I AM STILL WAITING ON THIS SANDROS FROM THE ESCALATIONS TEAM TO CONTACT ME AN ALL I HAVE RECEIVED IS A SMS STATING THAT MY QUERY WILL BE ATTENDED TO SHORTLY (Mon 26 Aug Cellphone Upgrade no delivery On the 26 of august i applied for ...
Pathetic, no idea of whats happening, bad service, bad coverage... terrible system, what more can I say. Not one month passes that I do not have problems with my cell c accounts. This time around payment was made on 28-08-2013 on two separate accounts. THE ONE IS FINE THEY CAN SEE PAYMENT BUT THE ...