I write out of complete frustration. I have taken out a 2 year contract with cell c only to find that they do not honor their side of the contract. I do not have connectivity in many areas around the Johannesburg northern suburbs, people are not able to reach me on my cellphone on a regular basis ...
I took out a contract then cancelled it the very next day and on 2 September 2013 they debited my account without authorisation, I went to the bank to have the debit order reversed and then got hold of a staff memeber who assisted me with taking out the contract and advised her that they took money ...
I sent a report on the 16 of September to complain about my defective phone which had been in for repairs twice in less than six months. I was told that someone from escalations would get back to me as soon as possible. The problem is, my phone had been off, as it has a pathetic battery life, and I ...
I called Cell C on the 28/09/2013, to ask them why am I being charged more than the agreed fee on my contract, Babalwa who was extremely incompetent and had lack of knowledge about the product, she then transferred a call to another incompetent team leader by the name of CALVIN, I DON'T KNOW IF I ...
I purchased a Red Bull starter pack from Cell C Galleria but have just found out that it is not compatible with Blackberry phones! Nowhere on the packaging does it state that, there are no signs up in the store advising the customer of this, and the person who sold me the starter pack didn't bother ...
I'm past the point where I want Cell C to call me - they have done so about 4 times but that did not help me in any way. This report is rather a warning to the public NOT to buy any data package from Cell C. I bought their 200 Gb more than a month ago and have been unable to use it s far. To give ...