I terminated my contract in March for poor and pathetic service. I paid all the necessary funds. 5 Months later I get a call from the legal department that I still owe money and that they will take legal action unless I pay them in 5 days!! Cell C Customer Care claims that I did not pay the last ...
This is now the third time I am complaining about Cell C. I keep being told Sandros will contact me, but i have not heard one work from cell c since my first complaint on 15 Spetember and again on 8 October. This is patheic service! I have no network coverage, my calls get dropped all the time, and ...
On the 12 Sept 2013 I called cell c for a cell phone upgrade, I spoke to Phallana Ntshohi who sent me a broachers that I can choose a phone I want and let him know, a week later I call to tell him the phone I wanted only he referred me to their sales dept, claiming that my contract have been handed ...
I am with cell c .. I pay a lot of money to get data en everything else. But I can never use my phone because I never have any network coverage. I can't call or receive any calls .and most of the time my phone isn't even registered on the network. Can I please stop my contract and move to any other ...
I took out 2 contracts with Cell C 2 years ago. July we got our early upgrades. I instructed the person in the contact centre to adjust the insurance accordingly. My phone got some water damage, so I sent it to the repair centre. It came back they couldn't repair. So I was to get a new phone. The ...
I contacted customer care yesterday to blacklist my phone. This is required by law. The phone is broken and not. Customer Care could not blacklist it while I was on the phone due to some error. They requested that I go into the store to blacklist my phone. I went to the Centurion Branch where a ...