Cell C are money from my bank account months after I terminated in October 2013! Cell C refuse to assist me, they keep debiting my account! I went to Cell C Howard centre store where I have been given abysmal service, the manager there Warren has been useless, 3 occasions 3 reference numbers ...
I booked my phone in for service on 7 December 2013. I have still not received it back on 30 January 2014. Firstly I recieve a message on 30 December to say that my phone is back from repair and ready for collection. When I go into the store to collect (and after the store being unable to locate my ...
I was called by a call centre agent from Cell C telling me my phone bill for the month was about to reach a level they deem "dangerous" and if I needed to still use the phone I needed to pay the account that far and they will allow me to continue making calls. I asked them why should I ...
We recharged 2 of our numbers with R 500.00 each via internet banking on the 12th December 2013. The money was debited from our bank account but the recharge was not successful, so we called their call centre two days later to report this matter. We were told that they had been experiencing ...
The only way I can describe this company in under 1200 words is CIRCUS ACT. Took my phone in 2 weeks ago and they wanted to charge me R2700 to replace it because it was out of warranty, even though I had already taken it in while it was IN warranty for the same problem, and they did absolutely ...
I was the victim of a simm swop by someone pretending to be from cell c. This enabled to money by EFT from my bank account, using the security code send to your cell number. Directly after the phone conversation with the simm swop, I phoned Cell C call centre and relayed to them what happened - ...