Last month my cellphone contract was not issued with any airtime / sms bundles as stipulated in my contract. Of course the money was quick to come off on debit order - what has happened? Call Centres as per usual cannot assist - what am I paying for? ...
I am a little disgusted with cell c - as the upgrade department are obviously not trained to handle problems at all. I need to upgrade my contract and have called in to see if I qualify for a certain handset - I do not use my cell c number everyday as it is a back up phone - and am not used to the ...
Just like Telkom are entrusted to send an itemised bill with the time of the call, the cost, the number dialled, I want this information regarding my data contract. The above consultant agreed to do this and did not. I have been asking this for 18 months. WHY do they not comply. MacDonalds, give ...
I ordered a Samsung Galaxy Tab3 10.1 but received a Tab3 7. I called the call centre 084 145 and had spoken to at least 3 agents and they refused to put me in contact with a manager. I requested they collect the unit that was incorrectly delivered and deliver the correct unit. I was told that their ...
Dear Cell C i am disappointed at your customer service and repair terms and conditions. The battery keeps dying every 3 hours and the charge part wont work, most major problem is that during a call it will just get cut. naturally i booked the phone in for repairs. i was not given a loan phone. the ...
On 19 November, our company requested an additional line and port for one of our sales reps to Cell C from Vodacom. It is 31 January and despite continuously trying to contact Thuto we have had very little feedback and not once received the phone. We have now decided to cancel the request and will ...