I HAD A QUERY GOING ON WITH CELL C FOR THE PAST MONTH AND COUNTING, I WAS GETTING MORE AND MORE FRSUTRATED EACH TIME I CALLED FOR ASSISTANCE.I THEN DECIDED TO CALL THE CUSTOMER SERVICE TEAM IN JHB AND SPOKE TO GINA WHO HANDED MY QUERY OVER TO AYANDA CELE.GINA WAS VERY WELL SPOKEN AND HANDLED MY ...
My cousin got a phone call from one of your telemarketers selling her a deal for a samsung galaxy. He told her that she will pay R260 per month. My cousin then agreed to the deal and she was told that the phone was gonna be delivered. Upon delivery, we were so surprised to see that the phone was ...
Hi Team, On the 15 November 2013 Cell C sent out the following message to all their Postpaid customers: "Hi there, we're converting to e-statements. Please reply to this SMS with your email address to get your monthly statement delivered to your Inbox. Cell C" Your department that's in ...
I ordered a mordem with cell c and it did not work where i stay because there is no connection, i called them back and logged a complain within 7 days as per my conversation with their consultant, they logged a case and promised to collect within 7 days, i waited but noone came, i called them back ...
I lodged a complaint a couple of months ago regarding the same issue of false advertising. Cell C charges 99c per Mb for out of data bundle rates and not the 15c per Mb advertised. I had a lady called Blanche from Cell C respond to my complaint the last time and promised me that it would be ...
After 3 months I finally recieved my other phone which I was promised by Cell C. It took a while but what matters is that it finally came through and for that I have to thank Sipho in the escalation department as well Martha from call centre. Thank you very much. ...