On the 29th November 2013 I wrote: Please escalate this matter to a senior manager who knows what he or she is doing as the entire matter has become a fiasco! This is my fourth email on the matter and still NOTHING has been done! The user of cell phone number xxx-xxx-xxxx has received two sms ...
I have assisted my mother on three occasions to cancel subscriptions to "rubbish" that appears on her cell phone account without any authorisation. Cell C maintain that my mother "must have subscribed" to these services, whilst I know full well that this untrue. If it happened ...
I've upgraded in November. I used to get my airtime every month on the 15th and my debit order goes through the 1st of each month. On the 15th of November 2013 no airtime was credited onto my contract. I phoned them and after numerous frustrating calls, were informed that it will 'kick in' and be ...
Please assist to get this issue resolve as soon as possible. My father keeps receiving unwanted marketing and competition sms messages on his cellphone. This is very annoying and costing him all his available airtime trying to stop this. Most numbers are 14569, 14700 and 14707. Please let me know ...
I lodged a case with Cell C after receiving a statement in the mail for an account I knew nothing about. Three extra debits were taken off my bank account. I specifically requested that the investigators report to me what the findings were, but all I got was an sms saying there was an ...
HI ALL... CELL C HAS GOT THE WORST SERVICE. I HAD A HARD TIME CANCELN MY ACCOUNT I TOOK ME ABOUT 5 MONTHS TO DO THAT AND SINCE THEN I HAVE BEEN TRYING TO GET THEM TO REMOVE THEM SELF FORM MY CREDIT REPORT. I HAVE PHONED AND PHONED AND NO LUCK. EVERY TIME THE PERSON HAVE SENT A MAIL AND IT IS MARKED ...