After a previous complaint I received a call from you promising to update the signal issues by end of November. Looks like it was yet again another empty promise. I cannot use my phone as it does not have signal most of the time and since two days ago, it is all the time. I am missing calls, ...
After been told that my phone couldn't be repaired due to sweat damage... I was accused by Cell C's repair centre of taking components out of my phone. Cell C Fourways Mall then shrugged their shoulders saying there's nothing they can do...'It's between you and Cell C' The final straw was finding ...
On the 16th of December this year I went to Cell C to have my little one's contract upgraded. Direshnee was our consultant and was amazing. She did everything in a professional manner and was a great help. Even when a totally obnoxious, unnecessarily rude customer walked in and started making a ...
I've now had it I've been in my contract for a year now and the only thing I seem to be able to say these days is "hi can you hear me". It seemed to improve after the last time I complained but its gone back to being absolutely terrible again. I can't do this anymore. I need a network ...
I apply for contract @ Cell C number porting. They informed me it will take two days to complete # porting process. It has been more than two days now and they keep on telling me to come back next day, every-time i go they tell me its still in process. I have wasted quite a lot of time and petrol ...
I have a data contract for R 99 p/m with your company. However, my account increased to R299.00 last month and again to R399.00 for December. I never requested or agreed to this increased amount. When I contacted Cell C I was referred to Mira 020. When I phoned the number Cell C gave me there was ...