In the middle of November I had to reopen a new bank account due to on my previous account. I notified CellC not to deduct from the account and that I will make EFT payments to my 5 lines. The end of November CellC deducted from the previous account and all payments were returned. At the same time ...
I have found that i have a credit with Cell C. when i call the call centre they lodge a case, and never return a call as per what they have said they would do. everytime you call them to get feedback on the refund, they come up with the same old story your case is still in progress. Cell C is very ...
Cell C continually mixes up the billing and limits on my contract. I spend an average of an hour a week on the phone with your customer care consultants. ( if they can even call themselves that, because they clearly do not care) I have to fight to get to a manager every time because the consultants ...
3 months ago I took out a new contract with Cell C, with 1GB data per month. 2 mths ago I noticed my network coverage getting erratic and frequently non-existent. I queried it and was told that it was a general problem which they're addressing. With the new month I sacrificed my data and lost ...
I did a cell C upgrade at Autopage Montana on the 8th of November with the understanding that should my reception not improve with the new sim card I will be able to cancel my upgrade in the 10 day period. On the 11th of November I informed Cisca that I still do not get reception I therefor would ...
I upgraded my contract on Saturday 14th December 2013 and downloaded my apps on my new phone. I had data and free minutes on my contract but yet I got billed over R100 for downloading. I phoned your customer line on Sunday and got told by the consultant that he cannot figure out what happened and I ...