So frustrated at having my order delivered 3 days late, only to arrive in the wrong colour!! Absolutely appalled at the lack of attention to detail, and unacceptably low levels of problem resolution to date. The very reason I moved to Cell C/Vitality Mobile from my previous service provider was due ...
I have paid R 3412.34 to settle my Cell C account:0844213638 account number 120851520. and according to the settlemet calculation communicated to me its clear that I need to get back R515.84. I have sent them my my bank statement as proof. and this amount was paid in Novemebr 21 last year. ...
I was phoned in January for my upgrade. I waited a week, when the delivery guy stepped into my office with two phones. I phoned Cell C, and was told, I was booked my upgrade and a new line. I told them I didn't ask for a new line. Then the delivery and Imei numbers were wrong, so they said, they'll ...
I have reinstated a debit order with cell c in Desember 2014 while doing an upgrade. I was informed that ad the end of December I will still have to pay via EFT or directly into the bank account as it is to late to process the debit order but it will be effective end of January 2014. Since Thursday ...
I had changed my payment method last year some time, however, after making payment on the 30th of January 2014, my account was debited. I had called the customer service, and stated what had happened, since i did not want a credit, but a refund, i was told that a query had to be escalated and i ...
I have been asking for months and months to get my account emailed to me monthly. I have emails on record and also have phoned many times. Every time I get the same answer - your address is already loaded to the system and you will get your statement emailed at month end. IT NEVER COMES AT MONTH ...