I called through to the call centre in December 2012 to advise I would like to cancel my contract which ended on the 09/02/2013, they advised I cannot cancell telephonically I had to send a letter or email as it had to be in writing. I then sent an email to which I received a ref no confirming ...
Im currently working in Dubai, so i did put my cell phone limit on a R1000 and witch roaming on, only to hear last week that i am R2800 over my 700 min subscription? So why did didn't inform me that the limit is not working when on roaming??? why you must get a surprise??? And the worst is im not ...
Since the inception of my Cell C contract last year I have been asking for my monthly invoice to be e mailed to me without success. I have spoken to the call centre and the Somerset Mall branch on various occasions - didn't keep the ref nrs as I didn't think I would need it for such a simple ...
In December I took out a data contract; since then I have had nothing but issues. I have been charged double the connection fees of R114. I was told this would be credited to my account. My statement shows the credit, but when I called into the Cell C call centre to query the deductions, i was told ...
We've been without Cell c network coverage since the beggining of january 2013. I notified customer care by email, but no action or feedback. ...
After comparing Vodacom's offers for the iPhone 5 against Cell C's, I decided to switch to Cell C because of the simplicity of their contracts and slightly more competitive pricing. THE CATCH it seems is that while all appears well on their website, the after sales service (or lack thereof) from ...