I requested a call back for a sale last week, the agent called and we finalized everything. Had I known it would take forever for the phone to get to me I would've gone to the nearest outlet as opposed to ordering online. The wait is unwelcome. ...
Internet on iPhone has not worked for one month, phoned call centre 20 times. They have not responded to my queries or provided me with feedback once. Each new call centre agent I dealt with was unable to track my issue, previous calls or developments, which tells you about the efficiency of their ...
WE SEND OUR BLACKBERRY 8520 IN FOR REPAIRS IN NOVEMBER 2012. MY HUSBAND IS ON THEIR EXPENSIVE BUSINESS CHAT. WE GOT THE PHONE BACK 28 DECEMBER 2012 BACK FROM THE REPAIRS CENTER, AND COLLECT IT AT ALBERTON SHOP. THE PHONE HAD THE WRONG COVER ON IT, THE RUBBER AROUND THE PHONE WAS SO BADLY DAMAGED. ...
I wish to commend the service i received today from Jose Losper at the cell c direct call centre, never before have I had such amazing service from a call centre agent in my life, Jose went far and beyond his call of duty in assisting me with my contract activation, and because of his service I ...
Hi, I have a data contract and have noticed that they have changed the billing amount to more than double what it is supposed to be. I have phoned, e-mailed, smsed them and have had no luck. I have been paying the wrong amount for 8 months now and I can't get them to correct it ...
I completed an 'Agreement' form for an iPhone 5 on 18 December 2012. This pre-approved me for the contract. Agreed, i was informed on signing up that they were only expecting their stock in the first week of January. This was reasonable. It is the 19th of February 2013, and to date they still do ...