Hi There, I have applied for a contract on the 11th February, they called me back the same day and said I have been approved for the contract and the phone will be delivered with in 7 working days, its been 18 working days now, they phoned me last week Monday the 25th of February to tell me to have ...
It is now ONE WEEK since I lodged a complaint about Cell C and there has been no resolution or contact. My original complaint received a standard response on the same day, saying I would be contacted the following day. NOTHING HAS HAPPENED SINCE THEN. WHERE IS MY NEXT DAY CONTACT BY AYANDA as ...
I specifically asked before I signed my new Cell C contract if I could keep my old number. I was told I could. My new sim card arrived and after putting it in my phone I got a message telling me I have a new number. I have tried to phone Cell C but their phone service is in Zulu? I have requested a ...
I joined the contract with cell c in june 2012 for Huawei S7. The handset was faulty on delivery (not connecting to email, blue tooth and internet) and later was collected and indeed confirmed faulty. The second new one was also partly faulty (not connecting to email and blue tooth). I requested ...
During peak hours (generally 8am - 6pm), the Cell C network has zero throughput in the greater Sandton area. I'm located in Melrose Arch, and although my phone shows full bars for signal and the HSPA logo for data connection - nobody can phone or sms me, neither does any data related services work. ...
We purchased a dongle from Cell C it did not work we returned it for a refund, they stated that it will take 21 working days for the refund to come through. It has been more than 35 working days and still no refund. We went back to the branch and they used aggressive language against us, the ...