I have had several issues with my new contract. Technical department at CellC confirmed that they had blackberry services system issues for - 2 1/2 weeks, my calls also dropped etc. I requested to be credited for this period but nobody takes responsibility or even bother to call me to get this ...
Earlier this month a Cell C agent called me to get a new contrack and was later agreed on the 16gig Iphone 5 well firstly i ask that he joined my account with my nasua mobile account so that i have 1 debt order and one statement he said is all good i asked him several times for this and he quoted ...
My credit card expired in December 2012, without consultation, my line was cut off. I called cell c on Sunday provided new banking details and was told that my phone will be active within 24 hours, this never happened, I thereafter requested gift the call centre supervisor to cancel my contract, ...
I contacted the Cell C call centre on 01 March to apply for a new contract for my daughter: Topup100 Light plan and ordered a new blackberry Z10. i have contacted the call centre on numerous occasions to follow up. the incorrect phone was delivered to me today (after I confirmed 3 times with ...
Why does certain call center agents tell me my phone will not be covered by Cell C for repairs and others tell me that Cell C is obligated to cover the repair? Clearly you guys dont know whats going on because your agents are giving people conflicting information about the same issue. Cell C, your ...
I sent my phone in for repairs in October they told me i could come on 11th or 12th of January because it would still be under warranty, even when I checked in the phone on the 11th I asked them to confirm if it was under warranty and it was. Now they say I must pay R1000 to fix the phone, when I ...