I was previously on contract with Cell C but as I was a student, my aunt signed for the contract and I was listed as a user. Upon cancellation of the contract, I requested to be put onto prepaid and kept as the user. Today I recharged my account with R50 for which I received an SMS to confirm the ...
Pity, all promises and no contact. I will keep complaining about this as i believe in service and there is obviously a lack of that on your part. We have read through the above and are not pleased to learn of the struggles you have been facing with regards to having the upgrade processed. Apologies ...
My wife applied to port her number from Vodacom to CellC on 4 March. Today, 13 March, and she still don't have the new phone and CellC simcard. I wrote a report on 7 March, and was assured that she will be assisted in a good way. (https:///cell-c/complaints/trying-to-take-out-contract-1031613) ...
Following my prior report, Fezeka Magagula still does not reply to my emails. I did the whole application with her and when I phoned the call centre this morning to follow up on the progress (which Fezeka also promised to keep me updated), there was no application found on my name?! WHAT is going ...
In January this year, I decided to change my contract from Vodacom to Cell C in order to secure an IPhone 5 deal from Cell C. A lady at Cell C store, whose name has escaped me, promised me a maximum waiting time of 35 days for my new iPhone, she indicated at that time that I was number 50 on the ...
I am trying to activate my sim card for 2 days, it takes no less than 10 minutes to get through then the consultant hangs up, then another 18minutes then i get told to wait 24hrs without giving any details or even checking who i am, treated like a number makes you lose hope in the company as A ...