I applied for a migration from Straight up 50 to Top up 50 towards the end of 2013, which took over 3months to complete. I confirmed with the agent that all my other extras stay the same and she did confirm that they would stay the same. the migration was done but they removed my cell c cover ...
I have requested online that my Cell C accounts gets emailed to me but so far no-one has responded and also no accounts emailed or posted to me. I used to get it off the internet under the MY ACCOUNTS tab but for the past month that option is also not available with only an apology for the service ...
Still on hold for a follow up call!!! My Line Deactivated Cell C Negligent. Debit order active aswell as funds available but line gets discontinued.. No monthly Statements.no service calls Suspension only.. No Existing customer SERVICE... Shocking To Say The Least... I sit with a BAD service ...
CellC is all a lie!!! They dont care and just take your money and TK makes false promises and now everyone can see below the response and I was called and made promises. TK you should not be in that position and make cellc false!! Stay away from CellC - once they made the sale the problems start. ...
I upgraded to an Iphone 5 64gig on the 4th of March, on the 14th of March my phone made a blue screen and crashed. I took it in to Cell C Centurion and all they could tell me is "sorry mam, we need to send it in". You can understand my frustration as i only had the phone for 10 days and ...
I am now very very frustrated as I still do not have closure with the problem that has already been escalated to Customer Care, the IT Dept and also the Billing Dept at Cell C. My issue is this- if a clerk or a technician cannot resolve this, then a Manager or a Supervisor should step in and should ...