On 02/11/2013 I applied for a contract upgrade on my 0744991784 data line. My premium was R149 and the upgrade premium was going to be R99 a month. I did not have the upgrade fee which was required instore but requested that the contract be cancelled unless the upgrade fee could be deducted ...
I sent in a report a few about a week ago and got a very speedy response to my complaint. After that- nothing. On the 30th of December I got a call saying that my money would be refunded and after a week still no response or money in my account. This morning I call the call centre twice, by now I ...
I am so sick of trying to email Cell C with my network query, this query was logged in November/December and until today this issue has not been sorted out (Ref: 1311040000113870) I cannot receive any phone call nor make any phone calls because of the bad signal in the area! If this is not fixed I ...
When I changed my banks I phoned cell c to change my banking detail for my tablet account. Now after 2 months they phone to say I am in arrears. When I asked if they changed my banking details as they confirmed they realised that they never activated the new details. They advised they will fix it ...
I have been calling and sending emails to Cell C since September last year begging them to remove my name on ITC because i dont have any contract with them, they have confirmed several times that my profile will be updated but even now my credit record shows that i have arrears of R300 on my Cell ...
I am supposed to receive 1GB of data on my brand new contract with Cell C. In December I was given a pro rata amount from when I received the phone. It was not the correct amount however. It was pro rata of only 500MB. The issue was confirmed when I received only 500MB in total again on the 1st of ...