The cancellation department do not answer when i got transferred to them.i hold like 30 minutes and they even dont call me back.i will cancel both my contracts if they dont cancel the one that is due 24 months ...
I applied for a new line last week, today call to make a follow up, was told the phone is yet to get dispached but they will get a consultant who helped me to call, yet to get that call, this was after holding for a very long time, then I tried calling agai but this time the call was dropped (still ...
I took a blackberry handset on contract in December of 2011. I was able to use the app world for about two months, then I was unable to log on which meant I couldn't download any applications or download the ones I had. I called and emailed numerous times. I would be put through to the ...
I keep phoning cellc complaining about my line it never works. Phone calls n data works when it wants to, sometimes people can get thru to me that's how bad it's been for the past 2-3 months. When u call the call centre u have to wait a whole HOUR before a consultant assists you. Only to find out ...
I have had two cellphone accounts with Cell C for the past 4 years and everything was going well until i upgraded both of the contracts end February'13. I have changed both of the contract types from Top up's to Straight up's and this is where my nightmare started. I received a bill from Cell C of ...
I UPGRADED MY CONTRACT AND RECEIVED MY PHONE WHICH WAS DELIVERED TO ME ON THE 28 MARCH 2013. WHEN I GOT HOME I REALISED PHONE IS FAULTY - DOES NOT SWITCH ON OR EVEN CHARGE. I THEREFORE REPORTED THE PHONE WITHIN THE 7 DAYS AS GIVEN ON 02 APRIL 2013. EVERYDAY I HAVE BEEN CALLING TO GET FEEDBACK ON ...