Since January this year, I reported Cell C three times after they messed up my new data account. Every time Nelly came to their rescue. A week ago I was promised a refund - I am still waiting for the refund to take place. They have all my banking details. This is not the way to do business. My ...
Over the past few weeks the internet hasn't been working at night at around 6 pm to midnight, despite there being full signal. What on earth is going on??? We pay every month for this?? for no internet? Are we getting a refund or half of what we pay? As for half the day THERE'S NO INTERNET. And, DO ...
I took out a new contract which was supposed to include my BB service. The service was due to start 1 March 2013, but it did not. I was told that it would take some time for them to get back to me and fix the problem. Well I received some strange text on Wed, 10th (10 DAYS LATER) which is ...
I have just started a new straight up 50 contract with cell c and I called the customer care line. I tried for hours and eventually got a girl on the line. I asked her to port my old number, and it never got done. She was too busy talking to her friends in the background. I have been trying now for ...
So after 2 hello peter complaints cell c still decides to my monies. Nelly Mamotheti advised me it is out of her hands that after confirming to me on a phone call monday 8 April 2013 that i will not pay for the disconnection of my husbands phone. Cell C left us in the dark regarding the ...
Last week Monday (8 April 2013), I received a call from a Mr Mhlongo from Cell C who confirmed that my cellphone would finally be delivered during the week and that upon delivery I should send him an e-mail on [Email Removed] so that my number would be ported from MTN to Cell C. I received my phone ...