The email I recieved: Kindly be advised that the network query has been sent to the network department with this reference number 1745416 and will be contacted by the department, with feedback when is due or when a field technician is available.. Regards Bokang Mokoena First line support [URL ...
I have been calling for months regarding a query that I have and I am still no further advanced! I have spoken to various people at the call centre, who all promise to forward me the relevant information that I require, but they either never do, or, they forward the incorrect information! How do ...
I logged a call with Cell c 3 weeks ago about my dongle having worked fine up until January and then suddenly it struggled to pick up a signal. I was rebooting and rebooting but nothing has been happening. If I am lucky I can log on to the internet after the 5th time of rebooting however any page ...
With reference to my previous reports. My account was finally sorted and I got a phone call from Cell C verifying my bank details to what they have and so that my refund can be processed. Its been over a week now and NOTHING! Cell C has no IDEA how urgent that money needs to get back to me! I HAVE ...
Dear Hello Peter, thank you so much for your involvement. Had it not been because of you I would still be trying without any success to get CEL C to resolve my problem. I honestly think they came back to me to restore their reputation. I will now wait and see if they will indeed pay me all the ...
I was promised that my phone will be deliverd to me last week Thursday. After upgrading 6 weeks ago, i still do not have a phone. I received my bill for April but no phone. In my opinion, Cell C does not care about their customers. This is now my 5th complaint on Hellopeter and I've also mailed ...