I had a similar experience to that of 'robcook'. Received sms from Cell C today, saying due for upgrade, and offer LG L9 @ R99/month. Please contact ur local agent. I went to Cell C Uitenhage, showed sms, but they were unaware of the offer. I then called the call centre and was informed that they ...
I have phoned the call center and advised them immediately that we did not agree to an open account but only agreed to the monthly subscription of R199 on the data contract and 250mb of data however they went ahead and proceeded to debit the account with over R1000 twice. is this how Cell C stay in ...
Hi I purchased a new cell c contract less than a month ago. The samsung S4 was bundled with the package. As from the 4/05/2013 my signal keeps on dropping. As a result I don't receive any incoming calls. A week has pasted and still the same problem persists. What is the use of having a contract ...
I reported the matter but was not helped at all, all they said was i must bring proof of the e-mail I sent about the e-mail i sent them enquiring about my contract being ended but still paying for it. Mbongeni from Cellc called me and told me i was going to be refunded but still my account was ...
I applied for a contract line on 10 April, up to today 10 May, I am still awaiting delivery. Spoke to a call centre agent who promised delivery on 10 May. Just called and was informed that delivery would now happen on 13 May. Is this how Cell C does business on so-called African time? Plus Agents ...
This is the second time now that my account suddenly has "content services" subscriptions on it. 3 of them this time. My bill has gone from R184 per month to R759 because of sudden itemized billing for Opera14 (R6.15) per day, Opera10 (R4.39) per day, AND Smartcall (smart040 for R17.55 ...