My first complaint was 2 weeks ago. Cell C gave feedback on complaint that someone will contact me, but, alas, that someone did contact me and made more promises that are still not followed-through on. I have since called again and also visited local service provider shop and they too "PASSED ...
It is now 3 months and I still have no phone. After my initial complaint I was suddenly swamped with calls and sms's and assurance of having my problem resolved. 1stly the departments did not speak to each other so I got confliction information. 1st response, my faulty phone was returned not ...
I SENT A COMPLAIN ON CELL C LAST WEEK WANTED TO KNOW THE CLARITY OF THE MONEY THAT WAS Debited IN MY BANK ACCOUNT ON THE 30TH APRIL 2013. I PHONED CELL C AND I GOT A NUMBER FOR DEPARTMENT, I SPOKE TO MICHAEL AND HE WAS SUPPOSE TO CHECK AND COME BACK TO ME, AND ON THE 14TH OF MAY I GOT A CALL FROM ...
This morning I received an SMS to say that I had signed up for a web subscription for R20 a month. At no stage did I authorize this. My account was charged. I am absolutely shocked that cell c can allow this to happen. How can a third party access my account without my permission. I phoned cells ...
Dear Cell C, I am writing to ask you to please once and for all help me. I have been waiting for my Samsung S4 contract for 4 weeks now since it came out, I even preordered it. I keep being told by your blue route branch in Cape Town different things. I would just like a clear answer on when I am ...
After various calls to the Customer Care Centre requesting that my contracts billing charges be checked we have still received NO feedback from CellC. I have no idea how their billing system works but there seems to be a problem somewhere... I am supposedly billed R2.75 for the first min & ...