I ordered a phone and contract on line, I was not informed of the option to keep my previous number, now a day later they want to charge me R250 for keeping my old number. This is pathetic as they are at fault. No wonder people don't want to change their service provider. They are getting R 500 a ...
I changed banks and paid my account cash (EFT). I have been told when enquiring telephonically that I cannot cancel my debit order, as long as my account is paid - no problem. I received an sms notifying that I am in arrears with R70. I contacted them as I have paid the amount due on my statement, ...
A account was reported on bills being received since January 2012. Affidavits have been submitted repeatedly over the last two years and still I am getting calls and sms's froms call centres from which the account has been handed over. Each time the call centre persons make the same notes time and ...
After 1 year of bad reception, countless missed calls, dropped calls, I am now tired of fighting and trying to cancel my contract. I have tried a new phone and a new sim to no avail. Cell C is in breach by not supplying the service I pay for yet they want me to pay the second year's commitment ...
I called the cell c customer care today to enquire when my contract expires... I am aware that there are questions asked for security purposes, however, I was asked too many questions and my question was never answered... The service of cell c is terrible.. ...
In May 2013 someone from the telesales department phoned me and sold me a USB speed stick. I received it but realised that I can not use the stick at all as the internet won't work due to no coverage. I took the stick to my daughter that live in Pretoria and it worked 100% I phoned a lady in ...