REF SPI003693703 - I applied for a new contract on 14 June. I clearly advised the consultant what my new cell number is and that this should be used for all correspondence. When I received the email confirming my application it showed the old unused cell c number. I was told several times that the ...
On the 16th of April 2013 the Cell C store N1 City requested a termination of my contract to there head office as i asked for this. On the 17 April 2013 TPHD sends an email back to say that the cancellation has been processed and my number will be on prepaid from the 30/04/2013. The store also ...
Following on my previous report on Wednesday 12.06... On Friday 14/06 at about 13h15, I received a call from Cell C (think it was Funiwe). I was driving at the time but pulled over as she was asking what the problem was. I explained the problem again and she said she would need the voucher number. ...
Cell C is all about "time to change", "keep your number" but oh boy, try and switch and see what they really offer. I have now been waiting since 7th of June (day of application) for my new contract and phone. First of all they do not keep you posted. If you want to know where ...
So after Cell C's "elite" consultant contacted me and said she is looking into it and will return my call... I am "SURPRISE"!! still waiting. Maybe because they are making more money out of me this way... I am currently paying R645 every month, as I go over my limit in a week. ...
I have logged a complaint in January 2013 ansd still have no response, My agent doesnt get back to me, i email continuosly asking for feedback. It seems CellC does not have competent people that can solve issues and once the problem seems complex they ignore you.there is nowhere where a customer ...