My daughter had been in a dispute with Samsung Electronics SA since October 2013. She bought a faulty Samsung Galaxy S4 phone at Cell C shop Eikestad Mall. Case nr 7112115399. Neither Cell C nor Samsung is willing to sort out the problem. The complaint was lodged in the first week of purchase. The ...
To whom it may concern, I took out a Cell C contract in June 2013, after which I found that the signal at my house was non existent or extremely poor. This is not only bad for my business but also very dangerous should I need to make an emergency phone call. i cannot make a phone call nor use the ...
Without a doubt the worst Customer service I have ever experienced. Every time I go into that store, there are people complaining. I have a contract which originated at the store, so need to go there if I want to add on or upgrade. I wanted to iPhones 5c for my daughters in green and blue. Since ...
I lodged a complaint with regards to incorrect billing in November 2013. On the 11th of November 2013 I requested that a 1 GB data bundle be loaded to my contract and it was not. The recorded conversation with the Cell C consultant was positive evidence of this request. I was therefore charged out ...
I have booked my phone at makro at the end of november 2013. The ref from cell c are PRE466602 and CLC994923. They call me somethimes in december to qoute me and I told them I cant pay as the phone is still under warrantee. That was the last time I spoke to some one from cell c. The service is ...
My Phone got last week Thursday (2014-01-16). up until know i have not yet received a black list form from them after they assured me that they will e-mail it to me on the next day. ( It is now Monday 2014-01-20) When I went there Today they now said that I had to phone in in order to get the form. ...