One of the consultants at the century city branch forge my signature on a incident form... I went to the branch manager carl brookes I spoke to him about the signature his response to me was "maybe their signed on your behalve to quicken the process.unexceptable!!! ...
On the 12/12/13 I bought data. If not used by the 11/01/14 it was going to expire. On the 01/01/14 Cell C loaded me with new data as due at the beginning of the month. They than took my data away, which I have bought before it could reach its expiry date. I called customer service on the 02/01/14 ...
In November 2013 I cancelled my already expired contract after not being able to utilized for more than 2 months, at which point I also explained to them that I do not want to be invoiced for the months that I was not able to connect to the internet i.e no service rendered no payment. I was ...
Cell C strategy - and get you hooked into their contract (THEY DONT HAVE CONNECTIVITY), when you order ONE thing yet GET ANOTHER, when you try and CANCEL, when they say they will cancel, when they SPEAK to you then WRITE SOMETHING ELSE!!! My 3rd complaint on here Cell c, they reply IF THEY FEEL ...
I have been informed today by Cell C Customer Care 140, after I phoned them, that my daughters contract which includes unlimited BIS which we signed for in November 2012, so the contract is still in full force, now has a 2Gig cap on it!!! What is the point of having a legally binding contract for ...
Did my upgrade in April 2013 and chose the BB Z10. Ever since I have had problems with my signal, internet, dropped calls etc. Now in January, 9 months later someone at cell c finally suggested that my handset might be faulty. Had it tested and it was faulty. Took it in on tuesday 14 Jan, Thuli ...