I recently went in to the Cell C branch in Blue Route mall as my Samsung 1 was freezing. I was told that the phone needed a software upgrade and this can only be done at CELL Canal walk. I drove all the way from Tokai to Century City only to be told that the branch in Tokai could have done it. This ...
I have paid my Cell C account that was R1727 behind VIA EFT. The next day they debited the same amount from my bank account. I have called the customer service and ask them to refund me the EFT amount and they said it will take round 24-48hours. When the money was not in my account I called again ...
I have never has such an issue to cancel a contract as i do with Cell C. I sent a letter to fax number 084 14329 on the 16/05/13, which was a calendar month notice, to cancel my cellphone contract. To date nothing has been done. I have called 084 145 countless number of times but the call centre ...
This is my 3rd post now and still have no success with cell. Neither has any Mobongeni contacted me as promised. 3 months have past now and still dnt know whats going on. Cellc has really got zero customer service whatso ever. Im have had enough of Cell C. If no 1 contacts me and resolves this ...
Good day i was soo disapointed by cell c service. they called me to introduce the contract and i said i was fine (no contract needed) they called me again and i said yes is fine give me the contract then they took my details. they called me several times to confirm my details which i have given ...
I opened a new line contract with cell c on the 24 July 2013 and it was approved and should receive the phone in the next 1 to 7 working days. On the 27 July 2013 i made a follow up call on my contract and still was told it was approved and should receive the cell phone next Monday (1 July 2013). ...