I am hereby reporting a very bad customer service with capitec bank. An amount of R20 157.45 was withdrawn from my current account in Limpopo mokopane without my authority. This incident happened while i am at work in JHB marshalltown with my bank card in my wallet. my question is, how did this ...
After all the drama since 06/01/2013 capitec bank still fails me and therefore i regret banking with them. On the 11/01/2013 i went to bank opposite cape town station and the consultant advised that I had a negetive balance in my account due to debits that didnt go through sometime in December? ...
After 2 months of battling with Capitec Bank to change my debit order date, I finally got a response after posting my complaint on Hello Peter. In mid Dec 2012 I got a phone call from a Capitec Bank employee, querying my Dec pay date, I informed the lady that my pay date will still be the last ...
In March / April 2012. I went in to the branches Jacaranda and Sunnyside I said to both of them that my salary is going to drop and we need to make other payment arrangements. The response was take this loan then at the end of the we will consolidate the loan for you over a longer period, I kept ...
On Saturday the 5th January I was invited to a friends house for a braai, my son asked to use my car to fetch my grandson in Pretoria. My car did not have sufficient petrol to go to Pretoria so I gave my son my Capitec card and the pin no to withdraw money from my account for petrol. I arrived at ...
I want to thank Capitec for the great service they provide I appreciate the dedication you show to customer satisfaction. My branch is extremely efficient, I have never had to wait longer than a few seconds / minutes to get helped. The online banking staff is also very helpful and friendly whenever ...