I recently got a very poor service from Capitec and called their customer service line, I was then transferred to Cindy Sasman who was very patient and very undrstanding of my frustration. Thanks for calming a furious client down, Capitec must be happy to have you on board... your attitude is ...
In 2010 may i went to a branch to request a new Internet Token as mine was, it worked for two weeks only i happened to to be at South Gate when i decided to find out what wrong i was told its faulty and i would not be charged for a new one to my suprise when i got home sms came thru R125 out of My ...
My daughter has a savings account with Capitec and some money was paid into her account as a gift from someone in Namibia via Standard Bank Namibia on Saturday morning. She wanted to know when the money will be avilable for her to use.. When I phoned Capitec call centre yesterday, they told me it ...
On the 1st of Jan 2013 i logged on to the internet to transfer rent money to my land lord and to my suprise the balance was R153 whereas i had a balance of R2 153 in my account, R2 000 was missing. The following day i went to the CapitecTaung Branch to find out what happened to my money and was ...
I made a purchase at a shop with my Global One Debit Card and the transaction was declined although I had sufficient funds. Other attempts produced the same results. The total amount of R2373.59 was deducted as pending transactions on my account. Branch personnel informed me I have to wait 10 days ...
Last week I applied for a personal loan of R120 000 - the main reason for the loan was so I can have one loan to repay instead of multiple loans. The application was submitted to Capitec on the 15th January 2013. The 16th January a Sales Consultant contacted me to request that I forward all the ...