So I joined this askwhy bank and had great service, until I needed to change my internet banking to a new phone. 90 minutes later at the branch and about 5 calls to helpdesk and customer care I was still not setup on internet banking. seems nobody at this bank who signs up 100 000 clients a month ...
Still waiting for complaints desk and the manager to call back after we had the most terrible service from Carol and the branch manager who said the reason behind bad service ws because they had a death at the branch. I dont understand why capitec allows to from our accounts. What type of bank is ...
I took a loan with Capitec in April, permanantly employeed, in June i received a letter that am going to be retrenched by the end of July. In July i was then retrenched as said in July. When i took a loan i was told and given a retrenchement insurance which i was paying. But suddenly now that is ...
I went to the bank to open an account, picked my number and waited at the queue for my turn. the lady at the door had checked if i had all the required docs with me. i went to a consultant she looks at my proof of address and said i am not sure if we can help you because you do not have a local ...
On the 28 of January i went for a reversal at Capitec and it was done for me, i went again on the 3rd of February the branch manager refused to do a reversal for me, i am tired of Capitec banks drama when it comes to my account and my money, i want my money reversed and i want my account closed i ...
I have been with Capitec for almost 6 years. My account was hacked and monies withdrawn. Because the money was drawn by the they can not refund me? So all the Capitec bank users beware your money is NOT SAFE with Capitec. They have no insurances in place for these matters. They did not want me to ...