My aunt is an employee at Capitec Bank (Carlswald, Midrand) she got assaulted at work, by a customer's wife. She pressed the panic button as the woman was busy threatening her. My question is where was the security, as this is a bank. The manger and the staff only reacted once this lady and her ...
I reported an unauthorised transaction of significant value this morning on my account as soon as I received the sms. Capitec now wishes to tell me that it could take up to 21 days to resolve??? The transaction was not authorized by myself and I want my money back immediately!!! The level of ...
I am just complaining about the fact that you have to go the branch every time you want to make any changes in your account. what is the point of having internet banking and or customer services if you cant make any changed on them. i am leaving Capitec and wanted to change my debit order (for ...
I have a multi loan at capitec from 14june2013, and while I did my multi loan on my phone I most probable press the wrong button in the two question they ask when doing the multi loan, but still did receive the loan but when I tried to do another loan it shows that my multi loan has expired. I went ...
We went to the bank early this morning, I wanted to open a student account for my daughter, but she is only 14 and I understand that she cannot open her own account. I asked the lady helping at the door what we need to open the account for her, she told me proof of residence but I dont have ...
I have never had such wonderful service from any bank to date interest rates, no forms to fill in wow what a pleasure walk in 2 minutes later you are out sing a song. We can draw money from tellers all over, minimum bank fees gets better every month sms on time every movement on your account you ...