I transferred an amount of R5000 to an incorrect account at 12 midday. 8 hours later I called customer care to have this deposit stopped and I was advised that it cannot be done immediately and I would have to wait until the next or visit a branch and have this sorted out. I was told it takes 24 to ...
I have requested a decrease in my installment April 2013; my installment was decreased from R3421 to R1700.00, for which I really appreciated. But my personal problems were far from over. I emailed Capitec (Cindy Sasman Client Care Admin) in August, September and October 2013 to advise them that my ...
I HAD AN ACCOUNT WITH CAPITEC AND WHEN MY CONTRACT AT WORK ENDED THAT IS WHERE MY PROBLEMS STARTED. I HAVE BEEN TRYING ON NUMEROUS TO GET THROUGH TO THE ACCOUNTS DEPARTMENT REGARDING MY ACCOUNT BUT NO ONE IS HELPFUL. I WAS TOLD MY ACCOUNT WAS HANDED AND THERE IS NOTHING THEY CAN DO. I CANNOT EVEN ...
I went to Capitec FLora Centre to apply for a loan, only to discover that someone has already done that about 4 years ago. Sugendran checked the profle, discovered that it was not me and immediately reported it to their forensics department. It took long to get back to me, about 5 weeks or so, ...
I called in this morning in regards to my complaint with Standard Banks ATM that I lodged last week. Simone was more than willing to help me and was very helpful with my query, she gave me additional info on their different savings accounts as well. Thank you for your friendly service and ...
I reported my incident to you people nothing happened so far I only received a email from Lee-Ann Davids saying that my matter will be resolved within 2 working days up until today I never received any feedback capitec bank is really a very bad bank when it comes to services. I'm fedup now and ...