The family (3 of us) went for dinner to CTFM. As a starter, my wife & I ordered 4 oysters each. Upon placing my order, I mentioned to the waitress that I had previously had an incident & before bringing the oysters to our table, could she please make double sure that they were ok. I ...
I would like to commend Sue Singh and her team (Tejay was our waitress) for the 5 * service they gave us at breakfast yesterday. I previously complained about my last experience, but the next day received a call from the manager on duty, offering us a voucher for our next meal. Yesterday we ...
The fried hake ordered was off and completely unpalatable. When mentioned to the waitor, he asked what was wrong with the fish and we told him to either try it or smell it. He remarked that he doesn't eat fish. Two minutes later the manager came and apologised and offered us a replacement fish. and ...
A huge round of applause should be given to the staff and male manager of Cape Town Fish Market in Stellenbosch! We had a fantastic time even though we were a group of 8-10. My food was cold however it was removed immediately and the manager came back with fresh portions and also checked on other ...
Shocking service! waited over an hour for the food to come, which was not up to standard anyway. than Manager also had attitude when a complaint was made. will never go back there again, waste of time and money! ...
My husband and I had a late lunch at the Gateway branch in Umhlanga on 23 December 2012, whist on honeymoon. We had the most inexcuseable service on every account that day. Once we were seated, and our drinks order taken, it took about 20 mins for our drinks to arrive, and we were not served ice, ...