Why is it that getting spare parts for a product you buy at Builders Warehouse is so difficult. I ordered a spare seal for a shower door in February/March and each time I inquire I am fobbed off with a promise that someone will contact me. Nothing happens. ...
I found an unmarked item on the shelf at your store so I asked one of your staff members where the price scanner was. I was told there isn't one and she walked away. So I approached another two staff members chatting away so I excused myself and asked if they could give me a price as they were ...
Good Day, I bought 3x items now from Builders Warehouse, Brackenfell. Two of the three items I was over charged in total R8.00. Buy three random items and getting overcharged R4.00 per item for two items - compare to shelf price? I complained about this to the store before. Must I now write down ...
We are busy renovating our house in Ramsgate, South Coast. Roof flashing was ordered in April 2013 and PAID for in April 2013 by our builder. Builders Warehouse Marburg where the builder ordered the flashing from puts the blame of not delivering on Cromadeck Johannesburg. The person responsible for ...
Hi phoned head office to get the number for the Boksburg branch on Thursday 20 June. To my pleasant suprise they transferred me directly through. I then asked for the power tool section and was transfered. I spoke to a gentleman about the prices of bench top belt sanders. He asked for a few mins to ...
I logged a complaint about carpet installation to which an employee from builders warehouse northgate ext phoned to state that they would like to come view the installation and see the video and photo's i had to back up my claims. I was told that i can decide what day they could come view. So i ...