Placed an order online for a collection at BTgames in Brooklyn. And again, no confirmation e-mail is sent or an sms. Arrive at the store just to be told there is no order, need to pay the in-store price. This is now the second time. Last time they sorted it out and gave me the online order price. ...
This is now the 3rd week that I have been to the BT Games in East Rand Mall to purchase the game Rift, after being told that it is sold out and that they will receive the next order the following week. I then get there the following week to get the game, only to be told that it has yet again been ...
We telephoned to ask about EA games, to return to exchange for others, we were told to bring them in, after travelling over 30 km we get told no they do not take in those games yet the game was on their rack. We asked to speak to the Manager and were told by both gentlemen that he was the manager. ...
I purchased a Wii Mini Console on 23/05 - and returned it on 30/05 as it gave a disc error message. BT Games tested it when it was returned and it gave the same message. When the console was returned to BT Games, they could not refund/exhange as stated on their invoices "we will gladly ...
I mailed BT Games enquiring about a PC Game and if they have it, luckily they had one left and Terry mailed the Tygervalley branch to keep it for me! Also the games was round about 200% cheaper than any other place, hows that! Thanks guys, you Rock! ...
Not only are the employees rude, incompetent, inefficient, arrogant and unqualified even for something as simple stock checks, I pre ordered a game and went to fetch it on its release date, yet BT games had not delivered it to their branches, this it the exact opposite of the meaning of pre ...