Always when going to this branch the staff is friendly and helpful. At some other BT Games outlets I sometimes feel that they just want to get you out of the store and only assist you up until a point and not go the extra mile. Where at Clearwater they always go the extra mile to assist a customer. ...
I received a game in December 2012 for a Christmas present (bought from them) & when I went to complain now, they are not prepared to help. The staff gave me a number to phone, where no one answers. Then they suggest I use cleaner, but are unable to demonstrate. They do not want to replace the ...
December 16th-Went to BT Games in Canal Walk. Even though it was a public holiday & the stores were busy in general, BT Games was'nt. I went into the store and picked a game to purchase. Whilst in line with 2 other customers in front of me, I noticed that the game the 1st person in line was ...
I went into BT games Fourways at around 2pm on Saturday the 12 of Jan 2013 and stood in line to ask about a product. Two guys were helping other customers behind the counter whilst I waited. The other two offered no help, instead they started to make fun of my physical appearance, which was ...