I must say I am most impressed with Rodwyn's helpful way she had assisted us with a refund. she went out of her way to assist me. She made my day so much brighter. Keep up the great work ethics and attitude. Much appreciated. ...
I would just like to say a HUGE thank you once again to British Airways for delivering all round fantastic service. I flew to Cape Town, from Port Elizabeth, on Monday 14 October 2013, to visit my mum-in-law on the 09:50 flight. I was greeted by a lady who was more than happy to help me. I had been ...
It is with great discontent what I am writing this report. I was met by a lovely person checking the tickets as I entered the aircraft. My colleagues followed after me. When I got to my seat I needed assistanct to store my laptop in the overhead compartment. I asked Ms Mapeling whether there were ...
I was due to fly on BA58 tonight (from Cape Town, via London to Brussels) and there were four of us that could not board the flight, due to British Airways's overbooking system. I tried to check in on-line 10 hours before the flight, and was unable to do so, possibly because the flight was already ...
I converted 4800 Smart Shopper points to Avios on 14/09/2013 at Fourways Crossings Pick n' Pay. More than a month later it still is not reflecting in my BA Executive Club account, even though I received an email from Pick 'n Pay, claiming that the issue has been resolved. I phoned the Avios ...
I see I am not the only one repeat complaining on Hellopeter about British Airways responses and feedback... I complained about British Airways C O N of a Price Promise and the following was the reply: "Hello gavinb, Thank you for taking the time to contact us. We are currently looking into ...