I have already submitted 2 complaints on this site and still Bonitas doesn't bother to come back nor do a refund although I am covered I still have my claim from 26/4/2013 that is still not refunded by these underdogs. I have lodge a complain on the 9/9/2013 on hellopeter but still no one comes ...
After calling your call centre to obtain authorisation for a scan, I am now told that it won't be covered. When I originally called in to query the account for services rendered on the 29/07/2013 AT PR 0471623, I was told, that the authorisation was not linked and therefore not paid. The agent ...
My mother is a member of Bonitas Medical Aid and we both live in Jukskei Park, a suburb of Randburg. Our postal code has always been 2153, but Bonitas does not have, and will not add this to "the list of postal codes that the Post Office gave us" So instead they have decided to send it to ...
I have phoned Bonitas Medical Aid to clarify questions which I had with regard to the BonComprehensive option which I may wish to join. The one good thing was that the call was answered almost immediately, without the usual 'music listening' time. Lebo Mankwe was the consultant who replied to my ...
Thank you Bonitas, I have been a member with bonitas for over 15 years as I was on my fathers medical aid before I took my own policy out, check it out if you dont believe me. And this morning i get a lovely thank you letter from the medical aid saying that My membership has been canceled... Not ...
I would really love to compliment Patrick on the wonderful service I got when I call the call center for my medical aid certificate. He helped me a lot. Thanks Pat... Keep it up. ...