I logged a call with bonitos at the beginning of september. To date I have received no feedback. This is constantly happening. Query number - 020913Q8FRPM ...
I received a email from Medscheme "closure of query" which had no details about the member/group. Which left me with no way to determine for which member i logged the query. So i had to phone to determine for which member was the query number for. Luckily Patrick was very quick and ...
Patrick Phatuxolo is an asset to Bonitas. I commend his excellent customer service. Out of 10, I'd rate his customer service 10 out of 10. ...
Our medical accounts were in arrears from May to September 2013. The matter was reported to Salome Mankgela and she dealt with the matter very swifly and professionally, keeping us up to date with every step until all accounts issues were resolved. We are very happy with her good customer service. ...
Since June 2013 we have been having a problem with Bonitas Medical Aid. My grandfather passed away on the 30th of May 2013. The payment for Bonitas went off directly from his account, it was for him and my grandmother. My grandmother has now changed the banking details to her account, so that the ...
I called in for assistance and as usual I was not assisted with my query. I've wasted enough airtime trying to contact this company. Bad service is what I keep getting. ...