On the 18th I was admitted to Glyn wood hospital for premature labor, I was then given an injection by my doctor to try and stop labour as I was only 29 weeks pregnant. Til today Bonitas has not paid that account and i call them daily to find out why and they tell me its not part of they Scheme ...
Sent Bonita's a query on Friday, with regards to adding a new member onto my existing medical aid account, Received and automated reply on the 6th November saying "This e-mail serves to confirm that we have received and are attending to your query." it's the 12th already and I still await ...
I have had the worse service from bonitas i have been with discovery for a very long time and once i moved jobs i had to chane medical aids. I sent my documents in and sent the paper work. they then lost my documents and then eventually found it and then still wanted to charge me for a month no ...
I was helped on registering my baby for the medical and yes i was granted with the good service from Patrick and he was so patient with me. ...
My daughter is 3 years old and has had dental treatment earlier this year, which the medical aid did not pay in full. She unfortunately has to go for more treatment under anaesthesia, but the medical aid does not cover for this even though she is still a baby. I have been consulting your brochure ...
Patrick has a good sense of urgency, he normally helps me with queries. He's proficient ...