A BIG thank you to Natasha Singh for the help, advice and assistance with my queries. It is such a pleasure to deal with a person who listens with warmth and compassion and goes the extra mile to help. You're a star, and a huge asset to Bonitas. I look forward to talking to you again in the future. ...
I have been waiting for more than 2 months now for a result on my chronic medication application for my bi-polar condition, it has been for me not always having access to medication. I have tried calling, emailing, getting Specialist Psychiatrist to call and motivate, but there is simply no ...
On the 23 October 2013 I contacted the Bonitas call centre because I needed a hospital authorisation for the 25 October 2013. Ntombikayise was very polite and efficient. She had a positive attitude and showed that she cared about me as the Bonitas customer and assured me that operation will go ...
Lodged our concerns on 4/10 and now face judgement from the hospital for R7500 to be paid by 13/11 apart from a R50 000 to the surgeon because they Bonitas say that the thyroid cancer was elective according to Lebo of Bonitas. It's cancer - that was malignant and spreading - how dare they say it's ...
I would just like to compliment Andiane Plaatjies for the great service he provided me. He was very friendly and very helpful and also gave extra information and I feel went the extra mile. It was a real pleasure speaking to him and and he is an ASSET to BONITAS. ...
His service is so very good and he was very quick. ...