We experienced lightning damage to our TV's and the decoder about two weeks ago. Firstly when i called to log a claim the agent Bomzi (Alexander Forbes) did not understand the process and a manger Nicolette called me back to explain the process. An assessor was assigned and eventually collected the ...
I guess is true when they say cheap is expensive! If you want to experience incompetence and bad service by an insurence please try the BWM Insurence. I had my suspecions when the product was offered to me but I had trust in the Brand as I love the car, but their insurence division I MUST SAY IS A ...
I bought a BMW X3 earlier this year and decided to take out the scratch and dent insurance. I have a small scratch on my door and have been trying for the past 3 months to get this claim approved and the scratch repaired. I have to phone on a weekly basis, but it never gets resolved. Not sure if ...
I settled my account with BMW Financial Services months ago and I am still waiting for the log book/vehicle papers, when I originally called the BMW Finance call centre I was given instructions to put in writing via email where I would like these documents sent and subsequently sent through the ...
I received a full credit report for ITC and to my shock and horror i discover that i am an impaired record listed by BMW. it states my debt is under restructure. this cannot be true as i have never missed a payment since the loan inception. I have contacted customer service that informed me that my ...
Thanks to Joy Mathibeng at BMW Financial Services who has provided me with exceptional service over the last few days: Her follow up is superb, and she takes a genuine interest in her clients, even though the business was not high value. This type of service and swift turnaround is rare in South ...