In August 2013, Mercedes commissioned Avis to rent a car to me which Mercedes would pay for while my car was in the service centre. Avis came through and dropped off the rent a car and swiped R750 for the compulsory petrol amount. I was told that if I didnt bring the car back with a full tank of ...
Car was returned on the 25th September, call center keeps putting me on hold with no explanation as to what is happening with my account. Was asked to follow up with my bank without proof that the refund was in fact released from Avis. Renting a car with Avis is turning out to be one big mistake! ...
9/10/13 went to extend the car rental by a week from 7/10/13 and R 2090 was taken from my account, Friday Russell Rankin phones me to inform me that I need to return the car by Thursday 11am (which was confusing as I had asked for a week extension) so I told him that I would need to extend to ...
This is not the 1st time Avis have not paid back my deposit I rented a car in December and now again on the 1st of October and never before have they paid me back my deposit. I have contacted there call centre on a number of occasions and all they keep on saying is they will look into it. Terrible ...
I booked and pre-paid a rental car (BMW 320i) from the 28/08/13 to 31/08/13. I pre-paid for 3 days. I returned the vehicle all in order and expected an additional fuel charge for about 17 litres against my credit card but no more. I was shocked when Avis debited me with R1080.16 extra. I thought ...
I was charged a few rands short of R8000 for a rental that was worth R3623... The service I received from the area manger (Annelize Bezuidenhout) made me realise that I was knocking against a brick wall, because she was adamant that I'm only getting back R800 (of which I STILL haven't received) ...