Lizette Fourie from AVBOB contacted me. What a pleasant surprise to meet a person with such a sincere and warm personality. Her approach calmed me and she assisted me in a tactful considering matter. My case was resolved the same day. Compliments to the consultant with exceptional customer ...
I have a funeral policy (#AL2927125X7) which I pay monthly premiums via eft. I have requested that my debit order be cancelled as I am no longer employed and they sent me an email address so I that the arrangement could be in black and white. I noticed that my account is still debited and I call ...
Good day I have sent a fax requesting my policy to be cancelled on the 25 of August, when I called the call centre a month later I was told that the fax was not received and that I should re-send it, I then asked the call centre lady if I can perhaps send an email so that I have proof of this, she ...
I ask for a policy of mine to be surrendered on 03/10/2013. The person at reception looked through all the paperwork I supplied and said everything looks OK and I should have the money due to me in 7 to 10 working days. On Friday 18/10/2013 I phoned Avbob to find out why I haven't heard anything ...
Good day, Please see this as urgent. I phone avbob on the 4 September to cancel my policy as I have enough funeral policy at this moment of time. After phoning again to cancel the debit order. They advise me to go to the bank and get bank statement and go to the nearest branch which I did. On the 1 ...
When death comes in a family, You get stressed immediately. My father passed on and I put a claim at Temba City so that I can prepare for the funeral. When 48 HOURS pass I went to Temba City to follow up and I was told that the ID is not clear on fax. We buried my father with the help of my family, ...