I complaint last week because of the incompetent call center, I could not log the COMPLIMENT because of hello peters stupid rules. I mean who cares how many compliments I log, but anyway. We got in tough with Ruaan in Welkom about my grandmonthers grave. He assured us to took it upon himself to ...
Refused to supply a copy of the ID and death certificate of my late father. The lady (did not say who she was) had a very bad attitude and has got no telephone manners. Me being the deceased's son was told to ask permission from the family??? ...
I did a loan application on the 14 th November with Avbob and it was said it will be deposited after 7 days, untill today iam still waiting and there is no update. On the the 21st November i did a follow up again it was said latest will be Tuesday 26 November 2013, today its wednesday and there is ...
Had 2 policies with avbob - Mrs Mtembo came to me with a better policy so I agreed and signed the documents. To day I am paying for 3 policies and still awaiting payout of previous 2 policies. Documents were signed 13th November to release old policies. Its 26 Nov and no pay out was made. Why am I ...
Two month ago i phoned avbob call center and asked them what should i do when i want to remove some people on my funeral policy and i was told to fax a signed letter with all the details which i did and they also told me that it will take 5 working days. even now they have not removed those people ...
Our brother passed away on the 5th November we went to claim on the 8th and we were told that the money will be in on the 11th and we went back on the 12th to check what was going on then the branch manager told us that they sent the claim without a signature there fore the money will come ...