I did a sim swap and was told 2- 24 hours 3 days later still waiting phone the so called customer help line was very impatiently informed the sim swap was not completed by the person who helped me. Was not told when i do the sim swap i need to give the sim card nr when I PHONE TO COMPLETE ...
My current cellphone contract with Mtn via autopage expired end of January and I opted to stay with autopage and get the iphone5 with a port to cell c, Thereby keeping my current number. I waited about 3 weeks for the phone after it was ordered, which I was happy to do I received the phone about 10 ...
So i just looked at my bank statement and guess what altech autopage just debited my account extra for a sim swap or sim card for who knows what and when... i am furious!!! credit my account back with this extra... i have NEVER asked for another sim card or even set foot in your stores. who gave ...
How is it possible. I have add on facilities like My Alert My limit Balace nofification e-mail and Balance noticication sms on my account that I pay for every month and I was not alerted about my balace. Until I recieved a nasty supprice on my invoice. For What amI paying this services Can wait to ...
On the 28th of February I did an upgrade and I was told I'll receive the phone on Monday the 4th of March. On Monday the 4th I phone customer service and they tell me that the phone hasn't been invoiced and that it has been invoiced Monday I'll receive it Tuesday by latest Wednesday. I phone on ...
I had a autopage contract which ended about 18months ago. since the end of the contract they've continued to debit my account with R8.99. i changed banks, autopage continued to try and debit the old bank account and now im being penalised by the bank @ R120/rejected debit order. i phoned in ...