At the end of December I upgraded my phone. Replaced blackberry with Samsung Notebook 3. On the 7th I noticed something terribly wrong on my account I reported the problem as I noticed I now all of a sudden pay for all my internet transactions. Noboby told or adviced me when I changed phones this ...
I CALLED LAST YEAR IN SEPTEMBER 2013 AS MY ACCOUNT WAS SOARING TO OVER R3000.00, I CALL TO FIND OUT IF I CAN HAVE A LIMIT PLACED ON MY IPAD ACCOUNT. TO WHICH I WAS TOLD I NEED TO COMPLETE A TOP UP OR A MIGRATION FORM OF WHICH I DID AND WAS RECEIVED BY ALTECH ON THE 20/09/2013 . I WAS NOT INFORMED ...
Logged a call on Friday the 24th January with the team leader/supervisor of the call centre division who advised me the accountsbilling department is closed and she will get a manger from that division to call me first thing monday morning to sort out my over billing query. Having not received the ...
My husband passed away in September 2013. Our cellphone contract was on his name. I have been trying since end of September to transfer the contract to my name. I filled in all the forms at the Menlyn branch who sent it to headoffice. In December 2013 after the third visit to the branch Chester ...
I complained on HelloPeter about a wrong device. Not LTE as specified. Go a call back from Autopage (Jason Stols) and never again. It is absolute pathetic service. I phoned back, sent Emails, but why AutoPage pay Jason Stols a salary is beyond me! He is never in the office, never answers he phone ...
When I upgraded in July 2013 my average for the 3 lines was plus minus R650... November I got a bill for and a debit order for R1171.28 went of my account. December an amount of R9129.52 was going of on debit order, yesterday my January invoice is R9302.13 that will be going of on debit order... I ...