I confirmed my account was paid and that I was free to port, I then ported away from Autopage I was in face R3.96 in credit. I got notice of a bill after I ported away, I contacted you via the self-service portal on the M13112619 @ 2013-11-26 07:51:56 AM informing you thatI ported my number away ...
I HAVE SUSPENDED MY CONTRACT WITH AUTOPAGE IN THE BEGINNING OF THIS YEAR AND SPECIFICALLY ASK TO BE SUSPENDED BY THE 28 OF JANUARY 2014. MY PHONE WAS SUSPENDED BY THE 18 OF JAUNUARY WITHOUT ANY NOTICE. I HAVE A BUSINESS AND NEED TO GET MY MAILS AND BANKING. I AM PHONING THE CENTURION BRANCH FOR THE ...
Its 3 weeks now that I am waiting for the incorrect colour handset to be collected. Tryphinah confirmed that the handset in stock was the one I was looking for and despatched it to me. On delivery, i found it to be the wrong colour (13.01.2014). To date after many emails and calls to her I still ...
Please advise when I will get the correct December 2013 bill for period 17 Nov 2013 - 17 Dec 2013: My itemised billing shows as follows: CONTENT TOTAL : 0 sec R 3.16 Correct SMS TOTAL : 282 Unit (s) R 60.84 correct CALLS TOTAL : 16836 sec R 594.64 Correct GPRS TOTAL : 2504.53 MB R 4 113.72 ...
I received a new credit card 21/01/2014. I emailed Autopage with the new details, and asked to please be informed of any further action required from me. Response promised 'within 24 hours'. No repsonse received. I forwarded same mail 28th. Same promise of response within 24 hours. NO RESPONSE. I ...
Despite replying to emails relating to data, my phone has now zero data. I was promised that i would receive 200 Mb of data monthly, i still have not received it. I have queried per second billing as per contract and got reply that it is minute billing. I will be charged again for data usage. i ...