I sent an e-mail around 10:00 this morning and received a call soon thereafter advising that the e-mail was going to be attended to. I then received a call from Zwandile responding to my e-mail. I appreciate the efficiency of the individuals involved, this is what customer service is abou. ...
I had a policy with Auto & General and I had refund query which was handled by Sharon Motau very competent and friendly. ...
Would like to thank Hishaam for his excellent service and great feedback... Keep up the great work!! ...
I had various issues with systems and premiums and i called on clinton, who assisted me in a hurry. he sorted the matter and the whole experience was not even a drag as clinton showed interest in me as a broker and not jus the quote and policy. ...
Lo-dean is always very informative and of great asisstance when I need clarity on products for a sale or my clients need a explaination on the extent of their cover. Nothing but great service and assistance is what I receive as a broker. Always a pleasure dealing with Lo-dean and Auto & General. ...