I have a Tag Heuer Aquaracer wrist watch which needed new straps. I shopped around by emailing the different stockist of Tag Heuer watches e.g Wolff Brothers, Arthur Kaplan etc. Ernst from Arthur Kaplan came back to me before anyone else to notify me about stock availabiility and pricing. I then ...
I sent two Rado watches to Arthur Kaplan Menlyn 3 years back and they were sent out to Rado for repairs. we (My wife and I) kept on walking in and calling them for results on when the watches will be returned. today I get a call from the Owner Uri Schoeman to say that one of the watches has been ...
I would like to thank the personal in helping me choosing the correct jewelry. Even when I was difficult. Also I would like to thank the giftwrapping and professionalism of the people. ...
My wife's Tag Heuer watch was handed within the Warranty period. From the start the staff was rude and looking for excuses why the watch cannot be repaired under warranty. Reasons given: 1) Watch was out of warranty, even though I handed it within the warranty period and had the proof. 2) They ...
Sent my watch in for repairs, it was estimated to take two weeks. It has been 4, and I had to phone them to find out... three times. Its just bad service, bad communication, and all this for fixing the glass on a watch. Went into the shop yesterday, and there has just been excuses upon excuses. To ...
I gave my watch in at the end of October and i still don't have it back! Recently, They're saying that they cannot even find records of the watch being given in now! Every week before they told me it will be another week! This only leaves me with the idea that they have lost it!! This company is a ...